Malibu Appliance Repair (we, us, or our) values the privacy of our customers and website users. This Privacy Policy describes the personal information we collect through our website and how we use, share, and protect this information. By using our website, you consent to the terms of this Privacy Policy.

Information We Collect: When you use our website, we may collect personal information that you provide voluntarily, such as your name, phone number, and email address when you submit a service request form. We do not process transactions or collect credit card information. Additionally, we may collect non-personal data through cookies or web beacons, which provide insights into user browsing patterns and preferences.

How We Use Your Information: The personal information collected is primarily used to respond to your inquiries and fulfill service requests. By contacting us, you agree to allow us and our partners to contact you via phone, email, or text message for service-related purposes.

Sharing Your Information: We may share your information with trusted partners who are integral to our service operations. These partners are obligated to adhere to confidentiality agreements and use your information solely for operational and service-related needs.

Data Protection: We take reasonable measures to protect the personal information we collect from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience. This data is non-personal and helps us understand how users interact with our website, allowing us to improve its functionality.

Dispute Resolution: By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided. Any claims will be subject to a maximum compensation of $100, and you will bear your own legal fees and expenses in the event of a dispute.

Opt-Out: If you wish to opt-out of communications or have questions regarding this Privacy Policy, please contact us at (310) 742-5302.

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated effective date.